1. Introduction

Welcome to IndSurplus.

This Privacy Policy explains how IndSurplus collects, uses, stores, and protects personal and business information when you access or use our website, platform, and services.

By using the IndSurplus platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

IndSurplus may collect the following types of information:

2.1 Personal & Business Information

• Name

• Company name

• Email address

• Phone number / WhatsApp number

• Business or operational details provided during vendor registration or enquiry

2.2 Listing & Transaction Information

• Product details submitted by vendors

• Technical specifications, images, and documents

• Enquiry history and communication records

2.3 Technical & Usage Information

• IP address

• Browser type and device information

• Pages visited and interaction data

• Cookies and similar tracking technologies

3. How We Use Your Information

IndSurplus uses collected information to:

• Operate and manage the platform

• Review, verify, and publish listings

• Facilitate communication between buyers and vendors

• Provide technical support and professional services

• Improve platform functionality and user experience

• Respond to enquiries and support requests

• Ensure platform security, compliance, and integrity

4. Information Sharing & Disclosure

IndSurplus does not sell, rent, or trade personal information to third parties.

Information may be shared only in the following cases:

• With internal team members for operational purposes

• With vendors or buyers only when necessary to facilitate a transaction

• When required by law, regulation, or legal authority

• To protect the rights, property, or safety of IndSurplus and its users

All shared information is handled with strict confidentiality.

5. Data Protection & Security

IndSurplus implements appropriate technical and organizational security measures to protect user information from unauthorized access, misuse, alteration, or disclosure.

However, no online system can guarantee absolute security. Users acknowledge that information is shared at their own risk.

6. Cookies & Tracking Technologies

IndSurplus may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Enhance user experience

Users may control or disable cookies through their browser settings. Disabling cookies may affect certain platform features.

7. Data Retention

IndSurplus retains personal and business information only for as long as necessary to:

• Fulfill operational and legal requirements

• Resolve disputes

• Enforce platform policies

Data may be securely deleted or anonymized when no longer required.

8. User Rights

Depending on applicable laws, users may have the right to:

• Request access to their personal data

• Request correction or update of inaccurate information

• Request deletion of data (subject to legal obligations)

• Withdraw consent where applicable

Requests may be submitted using the contact details provided below.

9. Third-Party Links

The IndSurplus website may contain links to third-party websites.
IndSurplus is not responsible for the privacy practices or content of such external sites.

Users are advised to review third-party privacy policies separately.

10. Children’s Privacy

IndSurplus services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

11. Policy Updates

IndSurplus reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page. Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

📧 Email: info@indsurplus.com
📞 Phone / WhatsApp: +8801602105064, +8801716279680

Final Note

IndSurplus is committed to respecting user privacy and maintaining transparency in data handling practices.
Your trust is important to us, and we strive to protect your information responsibly and professionally.